How to get a refund on a cancelled train ticket on IRCTC

How to get a refund on a cancelled train ticket on IRCTC

If you have booked a train ticket on IRCTC but had to cancel it due to some reason, you may be eligible for a refund. Here are the steps to follow to get a refund on a cancelled train ticket on IRCTC:

1. Log in to your IRCTC account on the website or mobile app using your credentials.
2. On the homepage, click on the “CANCELLATION & REFUND” option on the top menu bar, and then select the “FILE TDR” option from the drop-down menu.
3. On the File TDR page, select the passenger name and the ticket you want to cancel from the list of booked tickets.
4. Enter the reason for cancellation, and then click on the “Submit” button.
5. Once the TDR (Ticket Deposit Receipt) has been filed, the refund process will start automatically.
6. You can track the status of your refund by clicking on the “REFUND STATUS” option on the Cancellation & Refund page. The refund status page will show the amount refunded and the date of refund.

It is important to note that the refund amount may vary depending on the time of cancellation, type of ticket, and the cancellation charges. The IRCTC website provides a detailed chart of cancellation charges for various types of tickets, which you can refer to before canceling your ticket.

In case of e-tickets, the refund amount will be credited to the same account from which the payment was made. The refund may take up to 7-10 working days to reflect in your account.

In addition to canceling the ticket online, you can also visit the nearest railway reservation office and submit a written request for ticket cancellation and refund.

In conclusion, getting a refund on a cancelled train ticket on IRCTC is a straightforward process that can be done online by filing a TDR. By following the steps mentioned above, you can ensure a hassle-free cancellation and refund process.

Here are a few additional things to keep in mind when requesting a refund for a cancelled train ticket on IRCTC:

1. Time of Cancellation: The refund amount will depend on the time of cancellation. If you cancel your ticket up to 48 hours before the scheduled departure time of the train, you will get a full refund minus the cancellation charges. If you cancel your ticket within 48 hours but before 12 hours of the scheduled departure time of the train, you will get a refund of 50% of the fare. However, if you cancel your ticket within 12 hours of the scheduled departure time of the train, no refund will be provided.
2. Type of Ticket: The refund amount will also depend on the type of ticket you have booked. The cancellation charges for AC First Class/Executive Class are higher than for other classes. Similarly, the cancellation charges for Tatkal tickets are higher than for regular tickets.
3. Partially Confirmed Tickets: If you have a partially confirmed ticket (where only some of the passengers have confirmed seats), the cancellation charges will be calculated based on the confirmed part of the ticket.
4. Cancellation Charges: The cancellation charges will be deducted from the total fare of the ticket. The remaining amount will be refunded to the account from which the payment was made.
5. Cancellation through TDR: If you are unable to cancel your ticket before the scheduled departure time of the train, you can file a TDR (Ticket Deposit Receipt) online within 72 hours of the scheduled departure time of the train. A TDR can be filed for various reasons, such as train running late by more than 3 hours, party partially traveled, or ticket lost, among others.
6. Refund Processing Time: The refund amount will be processed automatically and will be credited to the account from which the payment was made. The refund may take up to 7-10 working days to reflect in your account.

In conclusion, it is essential to check the refund rules and charges before booking a train ticket on IRCTC. If you need to cancel your ticket, it is recommended to do so at the earliest to avoid higher cancellation charges. By following the above steps, you can ensure a smooth refund process and get your refund amount credited to your account at the earliest.